Cookie Policy

This Cookie Policy describes how our online gaming platform uses cookies and similar technologies to enhance your experience, improve security, and comply with Australian privacy laws. By continuing to access or use our services, you consent to the use of cookies as explained in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device whenever you visit our platform. They help us recognise your device, remember your settings, and provide a more personalised gaming experience.

We may also use related technologies including web beacons, pixel tags, and local storage. These technologies assist in monitoring user interactions while supporting functionality, security, and regulatory compliance.

2. Types of Cookies We Use

• Essential cookies – Necessary for account login, payment processing, and responsible gambling functions
• Performance cookies – Help monitor system performance and identify technical problems
• Functional cookies – Store user preferences such as language and platform settings
• Analytics cookies – Provide insights into user activity and gameplay trends
• Marketing cookies – Deliver relevant promotions and evaluate campaign effectiveness

3. Why We Use Cookies

• Maintain secure and stable user sessions
• Support safe and efficient payment transactions
• Enable responsible gambling tools and protections
• Personalise and improve your gaming experience
• Enhance overall platform functionality and performance

4. Essential Cookies

Essential cookies are required for the proper operation of the platform and cannot be disabled. They support important features including authentication, payment services, fraud prevention, and compliance obligations. Without these cookies, certain services may not function correctly.

5. Performance and Analytics

Performance cookies allow us to monitor system reliability, loading speeds, and functionality across different devices, helping us quickly detect and resolve technical issues.

Analytics cookies collect aggregated information, such as popular games and peak usage times, enabling us to continuously improve our platform, products, and services.

6. Functional Cookies

Functional cookies remember your preferences, including language, currency, favourite games, and interface options, helping provide a seamless and customised experience every time you visit.

7. Marketing Cookies

Subject to your consent, marketing cookies display personalised promotions based on your activity and interests. They also help us measure campaign performance while reducing irrelevant advertising.

8. Third-Party Cookies

We may partner with trusted third-party providers, including payment processors, analytics services, and game developers. These third parties may use their own cookies, which are governed by their respective privacy policies.

9. Managing Your Cookie Preferences

You may accept or customise your cookie preferences when first accessing our platform. These settings can be changed at any time through your account preferences or the cookie management panel. Please note that disabling certain cookies may impact platform functionality and performance.

10. Browser Settings

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

11. Data Retention and Security

Session cookies are automatically removed once you close your browser, while persistent cookies remain stored until they expire or are manually deleted.

We implement encryption, secure infrastructure, and regular security monitoring to protect cookie-related data in accordance with Australian Privacy Principles.

12. Updates and Contact

This Cookie Policy may be updated periodically to reflect operational, legal, or regulatory changes. Any significant updates will be communicated through the platform or by email. If you have any questions or concerns, please contact our privacy team through the Privacy Policy page.